Fean Kyin has spent many years in the restaurant industry. He has worked at Hachi Luleå for a long time, and when he finally had the opportunity to take over the restaurant, it was an easy decision. When it came time to choose a POS system, Trivec’s guidance made the decision even easier.

– I got a very good impression of Trivec’s sales representative and appreciated all the help I received throughout the entire process. Trivec is still present,» says Fean Kyin from Hachi Luleå.

When Fean took over Hachi Luleå as the owner, he reached out to Trivec to learn more. He appreciated the advice and guidance he received on how to create an efficient restaurant workflow. With a stationary POS system, a Trivec Go tablet, and HandyPay, he is now more than satisfied.

Hachi Luleå offers sushi, Japanese noodles, and Thai dishes, and Fean’s love for Asian cuisine has always been his driving force.

Sales representatives as advisors

Fean had previously worked with Trivec’s POS system at other restaurants. But when he compared it to other systems, he particularly appreciated Trivec’s dedication. For Hachi Luleå, it was crucial that the Trivec sales representative made a positive impression and kept his promises.

He explained how he viewed the restaurant workflow, how one could work efficiently, and he was there throughout the entire process. He hasn’t disappeared afterward either. We stay in touch from time to time, which I really appreciate, says Fean.

Smooth Customer Support

For Fean, customer support has always been helpful whenever there’s been an issue.

Trivec’s support is fantastic, he says.

Efficiency with HandyPay

With HandyPay, things run smoothly on the floor.

I can take orders and process payments right at the table when guests request it. Everything has become much more efficient, he concludes